1. What types of Payment do you accept?
It’s easy to pay and order. You can pay with PayPal. If you don't have a PayPal account, we accept all debit and credit cards. Just select “Complete Order”. You will be directed to Paypal. Then click the “Pay with Debit or Credit Card” gray button. Complete your purchase securely without additional fees.
2. Can I cancel my order after I've made a purchase on the website?
Yes you can. We offer immediate order cancellations up to 24 hours after purchasing. So if you change your mind within that time, please send us a message at email@example.com and we’ll refund you in full as soon as we get your request and the order is not shipped out yet.
3. How do I return an item?
We're confident our premium curated product selection will meet or exceed your expectations. But if for any reason you want to make a return, we offer an ironclad 30-day Money-Back Guarantee! The 30 days will begin when your item is delivered to your address.
Please contact our excellent customer service at firstname.lastname@example.org and tell us what went wrong, include your order number and a video/photo of the issue, and we’ll give you your money back in full.
4. Do you offer exchanges?
We do not offer exchanges. However, if for any reason you didn’t get the exact product you expected, just lest us know and we’ll get you a new one!
5. What happens if I receive the wrong or damaged item?
Please inspect your order upon receipt. Contact us at email@example.com if the item is defective, damaged or if you received the wrong item. Please include your order number and a video/photo of the issue along with your message.
6. Where do you ship from?
We work with suppliers all over the world (US, UK, Australia to name a few) to source high-quality products.